Learn about our shipping options, delivery times, and how to track your order's journey to your doorstep.
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
Occasionally, items may sustain damage during shipment, and we are committed to assisting you in resolving this issue. To expedite the process, please use the Live Chat or Contact form to contact our team with a photo of the damaged item. While we ca
Yes, we do offer expedited shipping for Canadian orders only for $399 and $899 for US orders. We do not offer expedited shipping for other countries. Please keep in mind that the expedited shipping is after processing the order which varies based on
We offer fast and free shipping for all orders in Canada through Purolator, Canada Post, and UPS. We don't offer free shipping for the other countries.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship